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Kevin_C's avatar
Kevin_C
Active Contributor
2 years ago

Remote Execution fails in Resolve

I have GoTO Resolve, just signed up a short time ago, been using LogMeIn Central for many years. I have found that the Remote execution in Resolve does not function well at all. I can run the same .e...
GlennD's avatar
GlennD
GoTo Manager
2 years ago

Thank you. The team is going to review this and reach out to you directly.

 

Kevin_C's avatar
Kevin_C
Active Contributor
2 years ago

Any updates here? This feature does not seem to be a stable solution for Resolve. I can rerun the same task that works one day and then the next it won't work using exact same parameters. Then I go to my dependable Central account and the files install quickly and with error.

  • GlennD's avatar
    GlennD
    GoTo Manager
    2 years ago

    Hi Kevin_C,

     

    So while Central and Resolve both have this feature, they use different backend systems and we believe this is why you are experiencing remote execution failures with Resolve. Can you add https://remoteexecution.gotoresolveuserfiles.com to the allow list of whatever security your client is behind and then try again as a test?

     

    We've made a note about improving the error messages so that more details are included in the future.