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KatF's avatar
KatF
New Member
7 months ago

Resolve Basic - Intune Deployment for Attended Support

Good day all,

We just got signed up for Resolve Basic, and I am unsure how to proceed with deploying the applet for Resolve for regular attended support (vs unattended, since we don't have enough licenses for all of those devices). I got the Unattended MSI installer, but I don't know if this offers the connectivity we need, and of course, it needs to be able to run in admin mode without a user having admin rights.

Functionally, this is just for an as-needed remote support situation - we have zero need for unattended support.

I want to make sure I'm doing it correctly the first time. I was also able to grab the Resolve.exe package for the support applet, but of course I don't know the correct install/uninstall switches for it, or if that will even work if I deploy it for everyone.

Thanks!

 - Katie