Forum Discussion

GaryKe's avatar
GaryKe
New Member
3 months ago
Solved

Resolve not reverting back to the default printer after a remote support session

I raised the below as a ticket to support, and they have asked me to post here as a feature request however if anyone can help with this, it'd be appreciated Hello,   I hope you can assist please...
  • GlennD's avatar
    GlennD
    3 months ago

    Hi JPCS, welcome to the community.

     

    We will be adding controls for disabling the remote printing feature in the near future. I will post an update once a release date is available. 

JPCS's avatar
JPCS
New Member
3 months ago

I put in a ticket with support and was asked to post here.  I don't have any need for the LogMeIn Resolve printer yet, it becomes the defualt during a remote session and does not revert back.  I have fielded many calls from frustrated users.  Please add an option to disable even switching the default printer.  It is not used at all in my organization and has only caused problems.

  • GlennD's avatar
    GlennD
    GoTo Manager
    3 months ago

    Hi JPCS, welcome to the community.

     

    We will be adding controls for disabling the remote printing feature in the near future. I will post an update once a release date is available.