The GoTo Community is currently experiencing some technical issues affecting new posts and comments. You may need to reload the page you are on before you can post a comment. We are actively working with our service provider and apologize for the frustration.

Forum Discussion

DustyD's avatar
DustyD
Active Contributor
2 years ago
Solved

Starting a remote session requires a page refresh

When starting a remote session in the past day or two, every time I get this message This page is having a problem Try coming back to it later. You could also: Open a new tab Refresh this page ...
  • GoTo_Robi's avatar
    GoTo_Robi
    2 years ago

    Hi DustyD,

    Can you please check if you still repro the case?

    We have fixed it;  we can not repro it anymore.

    Please confirm after a logout-login and refresh.

    Br,

    Robi

GlennD's avatar
GlennD
GoTo Manager
2 years ago

Hi DustyD,

 

Thank you for reporting this, I was able to reproduce the error and I am opening a ticket for this issue. 

  

  • GoTo_Robi's avatar
    GoTo_Robi
    GoTo Contributor
    2 years ago

    Hi DustyD,

    Can you please check if you still repro the case?

    We have fixed it;  we can not repro it anymore.

    Please confirm after a logout-login and refresh.

    Br,

    Robi

    • DustyD's avatar
      DustyD
      Active Contributor
      2 years ago

      That issue seems to be resolved now. ðŸ˜Š

      On a side note, I still cannot use the Right Shift key to enter characters in remote sessions.

    • DustyD's avatar
      DustyD
      Active Contributor
      2 years ago

      I logged out of G2R, closed and re-opened Edge, logged in and now I cannot get past the yellow ‘Email verification pending’ banner.

      I have clicked Resend link, and have clicked the Verify button in the resulting email.