Forum Discussion

Benedikt's avatar
Benedikt
New Contributor
7 months ago

Unable to download customer application using join.gotoresolve.com

Hello,   we are German GoTo Resolve users experiencing the following problem since yesterday:    To establish a support session our users use join.gotoresolve.com instead of helpdesk.me. That's b...
  • GoTo_Robi's avatar
    GoTo_Robi
    7 months ago

    Hi,

    Thanks for the report, alerted engineering and the issue has been fixed an hour ago.

    Sorry for the inconvenience!

    Br,

    Robi

Benedikt's avatar
Benedikt
New Contributor

It seems to be that the problem got fixed now.

GoTo_Robi's avatar
GoTo_Robi
GoTo Contributor
7 months ago

Hi,

Thanks for the report, alerted engineering and the issue has been fixed an hour ago.

Sorry for the inconvenience!

Br,

Robi