Forum Discussion

SupportMW's avatar
SupportMW
Active Contributor
5 months ago

Unable to transfer files in new desktop version 1.11.2.116

We were updated to the new desktop console 1.11.2.116 last week and have found a number of unattended devices where file transfer no longer works.  It opens a file transfer window in the sessions pan...
SupportMW's avatar
SupportMW
Active Contributor

Do we have any update on when a fix will be pushed out?  We are having to install GoToAssist so we can transfer files.  This is becoming a larger issue.  Thanks

GlennD's avatar
GlennD
GoTo Manager
4 months ago

Hi SupportMW,

 

I apologize for the frustration. I see the ticket being worked on and will ask for an update when I meet with the team on Thursday.