Forum Discussion

marintech's avatar
marintech
Active Contributor
3 months ago

Client window display issue with new 1712 Version on Macs

I've got an issue with the new version. When I connect (From my Mac) I only get a 1/4 of the screen, nothing makes it fill out the screen like it worked before the update. I have tried deleting the a...
marintech's avatar
marintech
Active Contributor
3 months ago

Yes

  • GlennD's avatar
    GlennD
    GoTo Manager
    3 months ago

    Thank you. We were able to recreate this issue and it has been noted. Hiding the session side bar, changing the view or zoom level corrects the issue for the rest of the session so you can see the screen normally.

    1712 includes a number of security focused updates and we have another release planned for later this year, so we will continue with this release and correct this issue in the next release. 

    (reply edited and updated 10/8/24 GlennD)