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RPRATHMICRO's avatar
RPRATHMICRO
Active Contributor
7 years ago

Expected Error: The server deliveredthe unexpected content-type application/xmsdownload

Hi there! I am working on a machine with an issue that gives me the error     "The server deliveredthe unexpected content-type application/xmsdownload"     Two other PCs on the same network can...
  • RPRATHMICRO's avatar
    RPRATHMICRO
    7 years ago

    After speaking with someone who had a similar issue, I looked at the logs and confirmed

     

    VeriSign Universal Root Certification Authority was a missing cert.

     

     

    For anyone who may need this cert in the future you can get it here

     

     

    symantec.tbs-certificats.com/vsign-universal-root.cer

     

    put https in front of the link I am posting so others can see

     

     

    Thanks for you help AshC

  • RPRATHMICRO's avatar
    RPRATHMICRO
    Active Contributor
    7 years ago

    Hi there AshC

     

    A software vendor needs to remote into the machine and they use

     

    fastsupport.com

     

    Unfortanetly it seems I can not get it connected due to the following error message.

     

    Thanks! All help is appreciated :)

    • AshC's avatar
      AshC
      Retired GoTo Contributor
      7 years ago

      RPRATHMICRO  The error there can mean that your operating system is corrupted in some way.  Have you tried logging in under a different User to rule out any local settings?   If you are locally connected to the network, can you try safemode to install GoToAssist?

      • RPRATHMICRO's avatar
        RPRATHMICRO
        Active Contributor
        7 years ago

        After speaking with someone who had a similar issue, I looked at the logs and confirmed

         

        VeriSign Universal Root Certification Authority was a missing cert.

         

         

        For anyone who may need this cert in the future you can get it here

         

         

        symantec.tbs-certificats.com/vsign-universal-root.cer

         

        put https in front of the link I am posting so others can see

         

         

        Thanks for you help AshC