The GoTo Community is currently experiencing some technical issues affecting new posts and comments. You may need to reload the page you are on before you can post a comment. We are actively working with our service provider and apologize for the frustration.
Forum Discussion
paulwsyd
7 years agoNew Member
GoTo Opener Error "Timestamp signature or certificate could not be verified or is malformed"
Attempting to set up a session for a user and get the following: Log files here: https://pastebin.com/7eZRpQ7N Tried installing security certificates from this fix but got the same resul...
- 6 years ago
I solved the problem.
The problem arises if windows (for some reason) “do not automatically update root certificates”. This has many other issues.
1. Download https://www.digicert.com/util/ digicert certificate utility for windows
2. Run the utility and from the menu select “tools” and then AutoRootUpdate.
3. Change the setting to ‘Disabled’ . (Yes ‘Disabled’). Problem solved
AshC
7 years agoRetired GoTo Contributor
Hi,
I apologize for the ongoing issue there.
If the suggested workaround does not work, I expect a permanent solution from our developers in the near future.
Thanks for your patience.
Lee Adler
6 years agoNew Contributor
Is this an expired certificate issue ?
How can we check this to confirm ?
I have reported same issue from on of our country suupport desks