Forum Discussion

RBlanco's avatar
RBlanco
Active Contributor
4 years ago

GoToAssist Remote Support iOS app version 2.1.2 Build 802

GoToAssist Remote Support iOS app version 2.1.2 Build 802 does not show the unattended devices.  All of the devices are up to date with the agent GoToAssist Unattended version 5.2.1.

 

Is there another iOS app that supports version 5?

 

Thank you.

Problem
  • AshC's avatar
    AshC
    4 years ago

    RBlanco  I'm afraid v5 does not offer an iOS app currently, though in the near future you will be able to use the v4 iOS app to connect to v5 Unattended machines.

  • AshC's avatar
    AshC
    Retired GoTo Contributor
    4 years ago

    RBlanco  I'm afraid v5 does not offer an iOS app currently, though in the near future you will be able to use the v4 iOS app to connect to v5 Unattended machines.

    • RBlanco's avatar
      RBlanco
      Active Contributor
      4 years ago

      Any update on this request?  So far, I can't see the V5 devices with the current iPhone app.

      • AshC's avatar
        AshC
        Retired GoTo Contributor
        4 years ago

        RBlanco  I'm sorry I don't have anything I can share right now.  As soon as we hear more, we will update the Community.