Forum Discussion

randomusername's avatar
randomusername
Active Contributor
7 years ago

GoToAssist support key redirect changed. User has to enter key twice

Our customers used to be able to enter a support key on www.hairtools.dk/k and when clicking "connect" they would be presented with the GoToAssist helper download and would afterwards connect to the ...
  • AshC's avatar
    AshC
    7 years ago

    randomusername Eshgro  We have made some adjustments to the connection flow.  If you see any improvements could you let us know?

randomusername's avatar
randomusername
Active Contributor

Sorry for the late response, I couldn't remember my credentials on here.

 

The issue is, Eshgro said, resolved. Everything works like it used to. Thank you for the quick response and customer service.