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Forum Discussion

EricLunceford's avatar
EricLunceford
Active Contributor
10 months ago

Issues downloading sessions

Is anyone else having issues with downloading session replays? I have been working with support for months now and getting nowhwere.  I find it hard to believe this is unique to my account.  Is the...
EKKG's avatar
EKKG
Active Contributor
10 months ago

Hi Eric,

Any change? No change here, still having problems preparing downloads, it's hit or miss but 90% it doesn't work

GlennD's avatar
GlennD
GoTo Manager
10 months ago

I have checked the ticket status and the cause is currently still under investigation.