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Forum Discussion
Mac Keyboard Mapping - Again
Hello: I mentioned this in another Mac thread, but I'll break it out into its own rather than polluting that thread: We had this issue back in 2016 - and it's come back (or never went away and...
Shame you guys have just decided to abandoned this product.
One more piece of trouble shooting: Using the Mac technician software, after the Windows client needs elevated permissions, which the end user has to enter for me, the keyboard and mouse are permanently disabled for the rest of the session. I have to do a whole new support key and session to regain control--making this really quite useless.
This and the issues outlined throughout this thread have gone on now for years. My company is finally cancelling our technician licenses with you.
