Friday I was able to get somebody to reboot and after that I got to the login screen, logged in and got the restart screen sharing which I know is doom, I was surprised as it is a fresh reboot and then I was locked out again. I tried to reach them to do a session but nobody was available so despite a desperate need to complete the server work it was impossible.
I am still waiting to get back online and see if this can be salvaged, I am getting more customers blocking or having networks that cause issue.. even our own HQ where I have a VM installed for testing stopped the service connecting so I had to have sysadmin exclude from proxy SSL inspection