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Forum Discussion
zmmeyer
5 years agoNew Contributor
Unattended Computer disappearing from GoToAssist?
Hi all - Over the past few weeks, we have had a computer disappear from out Unattended Support list. This has happened multiple times and it is always the same computer. Each time this happens, w...
AshC
5 years agoRetired GoTo Contributor
zmmeyer Was the affected PC re-imaged from another one in the recent past?
bharrison
2 years agoNew Contributor
Does anyone know what the impact would be of re-imaging a PC on how it effects this issue? We are experiencing this on a PC that was recently re-imaged. Is there a way to avoid this?
- KateG2 years agoGoTo Manager
Hi bharrison welcome to the GoTo Community!
Have you taken a look at this article, it may provide insight into the situation.