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My company has been using Service desk for a few months now, and we have ironed out alot of "issues" with the way Service Desk works. One ongoing issue we do have is how the Service Desk handles an "...
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Hey guys,
Apologies I let this thread slip. We released the updates I mentioned back in November of last year. Addressing the issues mentioned in the opening post, and this was well received by a number of our customers.
For full details on what changed, check out the old release notes:
http://blog.gotoassist.com/release-no...
and do a search for "GoToAssist Service Desk (38.7 Web) Release Notes"
Luke
Apologies I let this thread slip. We released the updates I mentioned back in November of last year. Addressing the issues mentioned in the opening post, and this was well received by a number of our customers.
For full details on what changed, check out the old release notes:
http://blog.gotoassist.com/release-no...
and do a search for "GoToAssist Service Desk (38.7 Web) Release Notes"
Luke
