The GoTo Community is currently experiencing some technical issues affecting new posts and comments. We are actively working with our service provider and apologize for the frustration.

Forum Discussion

Rock Creek Solu's avatar
Rock Creek Solu
Active Contributor
13 years ago

Allow Multiple Customers to Be Assigned the Same Incident

Often (especially with service requests), the incident will directly impact more than one customer. In addition, several of our incidents involve a team at a customer location -- so that the incident...
idea
Kirsty Prabucki's avatar
Kirsty Prabucki
New Member
10 years ago

Hi Luke Grimstrup

Is there any further information on implementing this essential feature?

Thank you