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Forum Discussion

GlennD's avatar
GlennD
GoTo Manager
13 years ago

Announcing Service Desk Tasks!

I'm pleased to announce that we have introduced a new feature to GoToAssist Service Desk, it is called Tasks. Now technicians can create “tasks” for any Service Desk record, including incidents...
David Davenport's avatar
David Davenport
Active Contributor
13 years ago
Hopefully I'm just missing the obvious, but it seems that there isn't a view where technicians can see all of their tasks at once. From what I can tell, the only way to see my tasks is to go to the item under which the tasks exist (such as a Release), and go to the Tasks tab.

Is there a plan to have a global task view, or put the tasks on the main dashboard?

Thanks,

Dave