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Forum Discussion
Announcing Service Desk Tasks!
I'm pleased to announce that we have introduced a new feature to GoToAssist Service Desk, it is called Tasks. Now technicians can create “tasks” for any Service Desk record, including incidents...
Hi Brian,
Thanks for the feedback! Yes, intentionally released Tasks without having some sort of "Tasks Dashboard" as we felt it wasn't really required for Phase One, but since the release we've received several requests for this feature, so I suspect it'll make it's way into a development sprint some time soon.
It's great to see you're really using Tasks too! Aside from the missing Tasks Dashboard how are you finding tasks so far?
Luke
Thanks for the feedback! Yes, intentionally released Tasks without having some sort of "Tasks Dashboard" as we felt it wasn't really required for Phase One, but since the release we've received several requests for this feature, so I suspect it'll make it's way into a development sprint some time soon.
It's great to see you're really using Tasks too! Aside from the missing Tasks Dashboard how are you finding tasks so far?
Luke
