Announcing Service Desk Tasks!
I'm pleased to announce that we have introduced a new feature to GoToAssist Service Desk, it is called Tasks. Now technicians can create “tasks” for any Service Desk record, including incidents...
Forum Discussion
Time against a Task is an interesting idea but might be a bit too overkill. You could come up with a special notation for logging time against Tasks.
Keep your eyes peeled on future releases, the ability to report on Tasks and the Tasks Dashboard are both items we want to deliver too.
Keep your eyes peeled on future releases, the ability to report on Tasks and the Tasks Dashboard are both items we want to deliver too.
