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Forum Discussion

Charmaine Milan's avatar
Charmaine Milan
New Member
11 years ago

Auto generate tickets

Is there a setting for auto generating tickets
Question

1 Reply

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  • troglotech's avatar
    troglotech
    Active Contributor
    11 years ago
    I'd like an Outlook addin to facilitate interactively generating tickets from Outlook emails. I'm using Outlook for email as well as text translations of telephone messages from my IVR. Outlook email is the unified front end portal for all support activity.