Can we get the app updated to auto-login, or at least allow fingerprint login?

Depends on how much you trust it. If Service Desk were breached I doubt it would be because someone figured out how to hack an iPhone's fingerprint system :)

On Android app, my username is remembered.  I only have to enter my password, which I don't mind performing for the sake of security.  Interesting thought though regarding finger print login.  I would be curious to know how those that have been requesting 2-factor authentication would feel about auto-login - believe they would oppose this.