The GoTo Community is currently experiencing some technical issues affecting new posts and comments. We are actively working with our service provider and apologize for the frustration.

Forum Discussion

sfczarnecki's avatar
sfczarnecki
Active Contributor
7 years ago

Can't Login to Dashboard or Update Incidents

I'm having trouble with my Service Desk application. I can sometimes see the dashboard but each time I try to save a change to an incident, I get an error. I then have problems viewing the dashboard ...
sfczarnecki's avatar
sfczarnecki
Active Contributor
7 years ago

This appears to be fixed now. We can view the dashboard, update tickets,  and users can open tickets.

  • AshC's avatar
    AshC
    Retired GoTo Contributor
    7 years ago

    I apologize for the delays to resolution this morning.  Please let us know if you see any more Service Desk access problems as we continue to monitor the situation fully.