Ian11New Member9 years agocategories in customer portalIs there a way to display categories in customer portal? Great that technician can sub categories issues but would be handy for customers to do so.
BcshayActive Contributor9 years agoIncident Categories are only visible to Users not Customers. A way around this is to use Incident Custom Fields. You can make this Customer Facing.
Recent DiscussionsUnable to Run Application after clicking link from techGoTo Phone Dark ModeAdd a User's Signature to CommentsAUTHENTIFICATIONDuplicate tickets being created via email - suggestions?