The GoTo Community is currently experiencing some technical issues affecting new posts and comments. We are actively working with our service provider and apologize for the frustration.
Forum Discussion
Change Type field when generating reports, Why is it not in the available as a field?
We've created an in house reporting system that we import data into from GoToAssist Service Desk by using the CSV export since the reports in GoToAssist do not meet the our needs or that of our custom...
Hi David,
You are allowed to create Custom reports with GoToAssist Service Desk module, and include Types as a data set therein:
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Custom Report reference: https://support.citrixonline.com/en_US/GoToAssistServiceDesk/help_files/G2ASD130002?title=Create%2C+Save+and+Share+Custom
You are allowed to create Custom reports with GoToAssist Service Desk module, and include Types as a data set therein:
Custom Report reference: https://support.citrixonline.com/en_US/GoToAssistServiceDesk/help_files/G2ASD130002?title=Create%2C+Save+and+Share+Custom
