Forum Discussion
codes to change or insert data
I noticed if I create a comment the leads and ends with three asterisks (***) it will bold the text. This got me wondering if there are field lookup shortcuts that can be used in a triggered comment. ...
Glenn,
There are no formatting tips available for the auto reply-- just in the incidents and knowledge base articles. However, the same formatting tips apply for both the auto reply emails and incidents:
"bold"
_italic_
* bullet point
# numbered list
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preserve code
===
There are no formatting tips available for the auto reply-- just in the incidents and knowledge base articles. However, the same formatting tips apply for both the auto reply emails and incidents:
"bold"
_italic_
* bullet point
# numbered list
===
preserve code
===
