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Forum Discussion
swampyedwards
5 years agoNew Contributor
csv import timezone incorrect
When importing incidents to G2A using a csv the timezone seems to be an hour out. My account is set to London (GMT +0) The service is set to London (GMT +0) The csv file is generated in Google ...
AshC
5 years agoRetired GoTo Contributor
swampyedwards It may be that we have not fully accounted for the British Summer Time adjustment. For the time being, you may have to use the zone GMT +1 as a workaround.
- swampyedwards5 years agoNew Contributor
Thanks, Ash
Have added a manual BST to UTC adjustment to create the CSV sheet for importing.
- AshC5 years agoRetired GoTo Contributor
swampyedwards I will follow up with the team to make sure this gets addressed.