Forum Discussion

swampyedwards's avatar
swampyedwards
New Contributor
4 years ago

csv import timezone incorrect

When importing incidents to G2A using a csv the timezone seems to be an hour out.   My account is set to London (GMT +0) The service is set to London (GMT +0) The csv file is generated in Google ...
Problem
AshC's avatar
AshC
Retired GoTo Contributor

swampyedwards  It may be that we have not fully accounted for the British Summer Time adjustment.  For the time being, you may have to use the zone GMT +1 as a workaround.

swampyedwards's avatar
swampyedwards
New Contributor
4 years ago

Thanks, Ash

 

Have added a manual BST to UTC adjustment to create the CSV sheet for importing.

 

 

 

 

  • AshC's avatar
    AshC
    Retired GoTo Contributor
    4 years ago

    swampyedwards  I will follow up with the team to make sure this gets addressed.