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Forum Discussion
Custom Fields on the dashboard
At any given time my IT team can have up to 20-30 tickets open. Our process is to check our general queue first then deal with our own tickets. While the dashboard keeps displays due dates, status r...
Agreed - it somewhat defeats the purpose of a dashboard that doesn't show the information I need to see. Also, it would be nice to be able to sort based on the header and to be able to organize them as I like (the customer name shows up way on the right side so I have to scroll over to see it.) It would be better to have the option to move the customer column to be the nth column.
