Forum Discussion
Custom Fields on the dashboard
At any given time my IT team can have up to 20-30 tickets open. Our process is to check our general queue first then deal with our own tickets. While the dashboard keeps displays due dates, status r...
The custom branding of Zendesk is absolutely amazing but of course it lacks an integrated solution that GoToAssist offers. Man I wish GTA would do something about custom branding and better support for modern SSO technologies. Sorry to veer of topic.
