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Forum Discussion
Customer Portal security
I am curious if there is a way to strengthen the security when accessing of the customer portal? Currently our end users submit tickets via email but I would like to begin using the customer po...
Hi ryaap, welcome to the community.
The last section of this support article explains how the admin can change the password requirements on the customer portal, and this one covers Configuring Self Registration via Active Directory Authentication.
Hello GlennD
Appreciate the quick response. I noticed these page as well, and I currently set it to only have certain companies allow to register. I initially thought this should be the best option as it would restrict the ones that can register to only those of the company (domain).
My main concerns are that, as mentioned, you can get to the portal address from the Internet. Even though a username and password is needed, there are no requirements to set strong, complex passwords. So an end user could set something very weak such as '123456'.
I dont suppose there is a way to have the address behind our domain is there?
Thanks again.
