jason1111Active Contributor10 years agoCustomer Tel No. Shown in IncidentFrom within an incident, the customer's name and email is visible, but more often than not I need to call the customer and have to jump out of the ticket by clicking the 'Go To Customer' link. It w...Show More
Marc CeaserNew Member10 years agoIf you click on the little downward pointing triangle under the customer avatar it will show the phone number.
Recent DiscussionsUnable to Run Application after clicking link from techGoTo Phone Dark ModeAdd a User's Signature to CommentsAUTHENTIFICATIONDuplicate tickets being created via email - suggestions?