jason1111Active Contributor10 years agoCustomer Tel No. Shown in IncidentFrom within an incident, the customer's name and email is visible, but more often than not I need to call the customer and have to jump out of the ticket by clicking the 'Go To Customer' link. It w...Show More
Marc CeaserNew Member10 years agoNo problem. It's not all that obvious. I think I just clicked there out of curiosity one day.
Recent DiscussionsUnable to Run Application after clicking link from techGoTo Phone Dark ModeAdd a User's Signature to CommentsAUTHENTIFICATIONDuplicate tickets being created via email - suggestions?