Forum Discussion

JVH's avatar
JVH
Active Contributor
9 years ago

dashboard display - is there a way to make the changes static within my login.

there is a wonderful feature in service desk where you can select the fields that you would like to have displayed on the dashboard. These changes do not appear "static". 1. if I log onto service de...
Question
SaschaZ's avatar
SaschaZ
Retired GoTo Contributor
9 years ago
Hi JVH,

Dashboards are saved in the local cache therefore if your browser cache gets cleared then you will lose your dashboard settings.

The dashboards are thus per device, but they are also per service which is why you need to create your custom board for each service and on each device.

I can see why that isn't optimal on your setup and I'm making note of this situation.

Thanks for the feedback!