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Forum Discussion
Date Driven Trigger Not Working
Hi Looking for some assistance here. I have set up an incident trigger which isn't working. The idea is simple. The incident starts with a due date of 30 days. Once the due date is within 15 days, ...
Yeah Jan, but we use category changes so we can see at a glance the action that has been last carried out. What jemmyw has come up with is ideal but since we can no longer manually change the category, it's kind of useless.
I suspect the fact we cannot change the category is a bug though so I'd like some help on that. Thanks for your input though.
I suspect the fact we cannot change the category is a bug though so I'd like some help on that. Thanks for your input though.
