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Forum Discussion
Jon21
9 years agoNew Member
Default priority selection customer portal
How do you change the default selection on priority when customers create tickets in the portal? It defaults to "not urgent" and does not list the priorities that i have create on the admin side.
GlennD
9 years agoGoTo Manager
Hi Jon,
Unfortunately, this is not an option currently so I have set it as an Idea for consideration.