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Forum Discussion

Board1's avatar
Board1
Active Contributor
3 years ago
Solved

Dowload CSV report

Hi Team, we try download a report CSV but to select export to CSV this report charge infinite and no generate to report for download we need your help
  • Board1's avatar
    Board1
    3 years ago

    Hi Glenn,

     

    We confirm the issue is resolved we can download the report again

GlennD's avatar
GlennD
GoTo Manager
3 years ago

Board1 While we are working on this issue you should be able to use the Email Report option as a temporary solution.

 

Board1's avatar
Board1
Active Contributor
3 years ago

Yes we use the Email Me report but this report send not include the columns necessary for generating our
report

  • GlennD's avatar
    GlennD
    GoTo Manager
    3 years ago

    Hi, a fix has been released and exporting reports should now be fully functional again. Thank you for your patience.

     

    • Board1's avatar
      Board1
      Active Contributor
      3 years ago

      Hi Glenn,

       

      We confirm the issue is resolved we can download the report again

    • David2023's avatar
      David2023
      Active Contributor
      3 years ago
      confirmed, its working again.
      please do look into the email reports so that they email complete reports in case this happens again.
      thank you!