The GoTo Community is currently experiencing some technical issues affecting new posts and comments. We are actively working with our service provider and apologize for the frustration.
Forum Discussion
Board1
3 years agoActive Contributor
Dowload CSV report
Hi Team, we try download a report CSV but to select export to CSV this report charge infinite and no generate to report for download we need your help
- 3 years ago
Hi Glenn,
We confirm the issue is resolved we can download the report again
GlennD
3 years agoGoTo Manager
Board1 While we are working on this issue you should be able to use the Email Report option as a temporary solution.
David2023
3 years agoActive Contributor
there is a problem with the reports when yo want to export to csv, nothing is happening, this has been since yesterday, then about 6 hours ago it was fine, then it stopped working again.
email option brings incomplete reports so this will not work
please help urgently
- GlennD3 years agoGoTo Manager
Hi @David2023, welcome to the community.
Sorry for any frustration, we are aware of the issue now and have opened a ticket with our team to investigate. I will update this post once we have more information about a fix.
- David20233 years agoActive ContributorHi Glenn, thank you! I should have reached out earlier- now i know where to get help next time.
Much appreciated