Drag & Drop from Dashboard
It would be great if we could drag incidents around in the dashboard changing their priority without having to go into the ticket.
Forum Discussion
Spot on Luke. I'm sure others filter with other columns but for me personally by dashboard is sorted by 'priority'.
If I want to switch one to another priority, I go into the ticket and change it which can be time consuming if I need to do this for a number of tickets>
Would be great if I could drag one from Priority 3 to priority 1 directly from the dashboard. As you say, this could be done for any group.
I don't know much about programming, but when I gave it thought, I imagine this might be difficult for you since the dashboard layout is saved locally?
If I want to switch one to another priority, I go into the ticket and change it which can be time consuming if I need to do this for a number of tickets>
Would be great if I could drag one from Priority 3 to priority 1 directly from the dashboard. As you say, this could be done for any group.
I don't know much about programming, but when I gave it thought, I imagine this might be difficult for you since the dashboard layout is saved locally?
