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Forum Discussion
ash nael
9 years agoNew Member
Email forwarding from Gmail
We want to use an internal email address, like helpdesk@domain.com and forward that to aspire-support@carefree-nation.assist... for our internal users not to have to remember a new email address, when...
jason1111
9 years agoActive Contributor
Not sure how you would do this with an internal email system, but I do it with the gmail platform that has a business domain attached. All I've done is set up an email account, e.g. support@mydomain.com and set that to forward emails to the gotoassist service desk email address. The customer's email address is shown.
I think it has something to do with the header that's sent. Your internal email system may be doing it differently.
Just posting to show it 'can' work.
I think it has something to do with the header that's sent. Your internal email system may be doing it differently.
Just posting to show it 'can' work.