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Forum Discussion
Email Notification Issues
We've got a few users in our system that never get emails from Go2Assist service desk either on a watch list or in groups that should be notified of changes or recently submitted tickets. Any one else seeing this? Support recommended we rebuild the accounts which has not proven successful thus far. We've even created different aliases for those users and they still do not get the notifications.
1 Reply
- We have seen this and have asked for further investigation into the SD side.
