Forum Discussion

ebak's avatar
ebak
Active Contributor
8 years ago

Email repsonses are being truncated after smiley :-)

When customers open a case in our G2A servicedesk, we often reply back via email. If we happen to insert a smiley, all text following the smiley is being omitted/purged. This happens when we reply usi...
Problem
Mark_P's avatar
Mark_P
New Contributor
Hi, has there been an update on the fix for this issue? I just tested it and it is still occurring.

Thanks :)
AshC's avatar
AshC
Retired GoTo Contributor
6 years ago

Mark_P   In the updated release there were some conflicts found, so we had to push this fix off for a couple more weeks.  As soon as I hear more info I will update this thread.