Email to Service Incident - stopped working
We've noticed that the "email to service desk incident" process seems to have stopped working since around the 15th of September. The emails being sent aren't resulting in a new incident. Has any...
Forum Discussion
Nick111 While there was a disruption around 9/11 - 9/15, everything should be fully operational now. Do you have a non-delivery report you can share?
Unfortunately no non-delivery reports have been received. New tickets just aren't being created when emailing the service's address. I've tried emailing from a couple of different sources and it doesn't seem to make any difference. The last successful ticket created from an email to the service was on the 15th of Sept.
Any help you can provide would be great.
