The GoTo Community is currently experiencing some technical issues affecting new posts and comments. We are actively working with our service provider and apologize for the frustration.
Forum Discussion
Email to Service Incident - stopped working
We've noticed that the "email to service desk incident" process seems to have stopped working since around the 15th of September. The emails being sent aren't resulting in a new incident. Has any...
I contacted support, and highlighted that the email to incident feature was bouncing emails. It has since been resolved (no changes required our side) and emails to each service are now successfully getting through and creating incidents again.
Many thanks.
