The GoTo Community is currently experiencing some technical issues affecting new posts and comments. We are actively working with our service provider and apologize for the frustration.
Forum Discussion
Emails set to support address not creating tickets
I have 2 services set up with the support address for each enabled. I also have a Google Form set to send an email to the services depending on how the questions in the form are answered and triggers ...
Just to add another perspective to this, I've had no problems today. Tickets have been coming in as normal with no delay.
We also have a Google form set up. I tested that and email hit the service desk within a few seconds.
My guess is that it's probably an ISP or geographical issue that will sort itself out.
Good Luck
We also have a Google form set up. I tested that and email hit the service desk within a few seconds.
My guess is that it's probably an ISP or geographical issue that will sort itself out.
Good Luck
