Exporting Incidents in CSV Format
Is it possible to export the incident/ticket database in a CSV or Excel file format? How can the database best be backed up or shared with external resources?
Forum Discussion
Hi Brandon,
You should have CSV export options available to you. Please see this reference doc, and let me know if you have any concerns: http://support.citrixonline.com/en_US/gotoassistservicedesk/help_files/G2ASD130005
You should have CSV export options available to you. Please see this reference doc, and let me know if you have any concerns: http://support.citrixonline.com/en_US/gotoassistservicedesk/help_files/G2ASD130005
