Feedback survey, why links in email?
Email for customer feedback has 3 links (plain ugly text btw) Excellent: https://myURL.assist.com/portal/incidents/123?rating=excellent
Average: https://myURL.assist.com/portal/incidents/123?rati...
Forum Discussion
Hi H_Meister ,
I can see what you mean by the link visuals. Their intended design was to link each one to a different smiley face, though that part wasn't really developed fully. The functionality there is that each links back to the incident for potential feedback from the client. We'll leave this post up as a future enhancement so that those links can be improved down the line.
