The GoTo Community is currently experiencing some technical issues affecting new posts and comments. We are actively working with our service provider and apologize for the frustration.
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Fresh New Look Coming March 23, 2015
Hi there, GoToAssist community! We've got some exciting news to share with you today. Over the past few months, our team of developers and user experience pros has been hard at work refreshing the ...
For those not happy with the spacing issues, try putting your browser to 75% zoom. I use google chrome. I find that it now fits all these incidents on one page.
I too complained about the spacing but I've stuck with the changes for a while and they have grown on me. With the zoom trick, it's much better.
Once piece of feedback for the dev team.
When in an incident, the right hand menu with customer details, tags, time etc, it could do with being floating. If the ticket is lengthy in communication it's a very looong scroll back and forth to add time etc.
I too complained about the spacing but I've stuck with the changes for a while and they have grown on me. With the zoom trick, it's much better.
Once piece of feedback for the dev team.
When in an incident, the right hand menu with customer details, tags, time etc, it could do with being floating. If the ticket is lengthy in communication it's a very looong scroll back and forth to add time etc.
