The GoTo Community is currently experiencing some technical issues affecting new posts and comments. We are actively working with our service provider and apologize for the frustration.
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Fresh New Look Coming March 23, 2015
Hi there, GoToAssist community! We've got some exciting news to share with you today. Over the past few months, our team of developers and user experience pros has been hard at work refreshing the ...
Been thinking the same.
When in an incident, the right hand menu with customer details, tags, time etc, it could do with being floating. If the ticket is lengthy in communication it's a very looong scroll back and forth to add time etc.
