The GoTo Community is currently experiencing some technical issues affecting new posts and comments. We are actively working with our service provider and apologize for the frustration.
Forum Discussion
Mark McGeady
8 years agoNew Member
GoToAssist Email Alerts not working
Hi,
Is it possible to get some help to understand if email notifications are being blocked (or not being sent) to a specific user in gotoassist?
Notifications had been working, but have stopped to a specific user.
Thanks for any hlep
Mark
Hi Mark McGeady ,
If you want to Direct Message me through this Community by clicking my name first, then I can check to see if the affectd email address has shown too many return-to-sender messages.
3 Replies
- AshC7 years agoRetired GoTo Contributor
jferfolia You can send a private message to me in this community with affected email spellings to check the bounced email list.
- jferfolia7 years agoNew Contributor
I seem to be having the same problem as well for numerous users.
- AshC8 years agoRetired GoTo Contributor
Hi Mark McGeady ,
If you want to Direct Message me through this Community by clicking my name first, then I can check to see if the affectd email address has shown too many return-to-sender messages.